Deactivate Your Lehigh Pass (ID Card)

If your Lehigh Pass (ID card) is lost or stolen, immediately deactivate it via the Transact eAccounts app or on the web. 

Keep in mind that this will temporarily disable your access to buildings, your meal plan, Dining Dollars and Clutch Cash. Follow the deactivation instructions of your choice:

Transact eAccounts Mobile App

  1. Open the Transact eAccounts app.
  2. Tap the Settings gear icon at the top right of the screen, then choose "Card Management."
  3. Toggle the switch Off (left) to deactivate your lost card.

Transact eAccounts Web

  1. Log into Transact eAccounts and choose "Card Services" at the top of the screen.
  2. If the lost card is currently active, select "Deactivate Card" to disable it.
     

Obtaining a Replacement Card

A replacement Lehigh Pass may be obtained at the IDEAL Office (see Replacement ID Cards), located at 42 University Drive, during regular office hours. A $30.00 replacement fee will be charged to your Bursar account.

If you live on campus, and your Lehigh Pass (ID card) is lost or stolen after regular office hours or on the weekend follow these steps:

  • Immediately deactivate your card by following the instructions above.
  • Contact a Gryphon via the building cell phone if you live in a residence hall, or contact your House Manager if you live in a fraternity or sorority. They will be able to issue you a Temporary Access Card, which will give you building access until the next business day.
  • The Temporary Access Card must be returned to the IDEAL Office and a replacement Lehigh Pass (ID card) must be obtained the next business day. Failure to return the Temporary Access Card to the IDEAL Office the next business day will result in an additional $30.00 replacement fee charged to your Bursar account.
     

If Your Lehigh Pass (ID card) is Found 

If you find your Lehigh Pass after you deactivated it, but before receiving a replacement:

  • In the Transact eAccounts app:
    • Tap the Settings gear icon at the top right of the screen, then choose "Card Management."
    • Toggle the switch On (right) to activate your found card and services will be activated immediately.
  • On the Transact eAccounts website:
    • Log into Transact eAccounts and choose "Card Services" at the top of the screen.
    • Select "Activate Card" to begin using it again and services will be activated immediately.

If you find your Lehigh Pass after your replacement card has been issued, you cannot re-activate it.